SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in more than 200 countries and islands worldwide. Nothing means more to us than providing our customers with great value and service. We will continue to grow to meet the needs of all our customers, providing a service that exceeds all expectations anywhere in the world.
How are packages sent?
Our warehouse packages in China are sent by ePacket or EMS according to the weight and size of the product. Packages sent from our US warehouse. UU. They are sent through USPS.
Send to worldwide?
Yes. We offer free shipping to more than 200 countries around the world. However, there are some places to which we cannot send. If you find one of those countries, we will contact you.
What happens with customs?
We are not responsible for any customs fees once the items have been shipped. By purchasing our products, you agree to have one or more packages sent to you and may be subject to customs fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates.:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canadá, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central and South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This does not include our processing time of 2 to 5 days.
Do you provide tracking information?
Yes, you will receive an email once your order is sent that contains your tracking information. If you have not received tracking information within 5 days, please contact us.
My tracking says "there is no information available at this time".
For some shipping companies, the tracking information is updated in the system in 2-5 business days. If your order was placed more than 5 business days ago and there is still no information about your tracking number, contact us.
Will my items be shipped in a package?
For logistical reasons, items in the same purchase are sometimes sent in separate packages, even if you have specified combined shipping.
If you have any other questions, contact us and we will do our best to help you.
RETURN POLICY
Order cancellation
All orders can be canceled if they have not yet been shipped. If you have paid for your order and need to cancel it or make any changes, you have 12 hours to contact us. Once the handling and shipping process has begun, the order can no longer be canceled.
Refunds
Your satisfaction is our # 1 priority. Therefore, you can request a refund or resend for the requested products if:
- If you not receive the product within the guaranteed time (45 days without including the processing of 2 to 5 days) you can request a refund or a resend.
- If you received the wrong item, you can request a refund or a resend.
- If you do not want the product you have received, you can request a refund, but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors under your control (i.e. provide the wrong shipping address)
- Your order did not arrive due to exceptional circumstances beyond the control of Winner Clic (i.e. not approved by customs, delayed by a natural disaster).
- Other exceptional circumstances beyond the control of Winner Clic
*You can send the refund requests within 15 days after the expiration of the guaranteed delivery period (45 days). You can do it by sending a message to Contact Us page
If your refund is approved, it will be processed and a credit will be automatically applied to your original credit card or payment method, within 14 days.
Changes
If for any reason you want to change your product, maybe for a different size on clothes. First you must contact us and we will guide you through the steps.
Please do not return your purchase unless we authorize you to do so.
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Nice
Everything is super, already the second one I order. OBG 90 cm and L size approx. I really like the ergonomics of the bodice, I wear without inserts, the material is dense good.
Great. Thank you.
Top Super. Everything came to the growth of 160 and OG 87.
no damage; size OK; came with a pale stain but washed away
Excellent top, but I personally do not really like the shape of the chest in it-does not collect and does not divide, but flattens. Simple cut sports top. I will wear) Thanks!)
The material is tight, elastic, holds the bust well.
all ok
Super
Zamovlennya went more than two cities
Comfortable, pleasant to the body.
awesome!!
Somehow accurate. This bra is ideal for low impact workouts (yoga, weight lifting, dance, etc). Perhaps the description should say low impact sports bra. I don’t think this is a bra for running if you tend to have a bigger bust. The material is thin, soft and comfortable. I don’t like how the pads show through the material and you can even see the pads under your shirt. Overall, product is well made and worth the money you pay.
Excellent bras