- Item Type: Pet’s Sofa
- Material: Flock, PP Cotton
- Features: Cat Sofa, Dog Sofa, Cat Mat, Dog Mat, Cat Bed, Dog Bed
We are proud to offer international shipping services that currently operate in more than 200 countries and islands worldwide. Nothing means more to us than providing our customers with great value and service. We will continue to grow to meet the needs of all our customers, providing a service that exceeds all expectations anywhere in the world.
Our warehouse packages in China are sent by ePacket or EMS according to the weight and size of the product. Packages sent from our US warehouse. UU. They are sent through USPS.
Yes. We offer free shipping to more than 200 countries around the world. However, there are some places to which we cannot send. If you find one of those countries, we will contact you.
We are not responsible for any customs fees once the items have been shipped. By purchasing our products, you agree to have one or more packages sent to you and may be subject to customs fees when they arrive in your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canadá, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central and South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order is sent that contains your tracking information. If you have not received tracking information within 5 days, please contact us.
For some shipping companies, the tracking information is updated in the system in 2-5 business days. If your order was placed more than 5 business days ago and there is still no information about your tracking number, contact us.
For logistical reasons, items in the same purchase are sometimes sent in separate packages, even if you have specified combined shipping.
If you have any other questions, contact us and we will do our best to help you.
All orders can be canceled if they have not yet been shipped. If you have paid for your order and need to cancel it or make any changes, you have 12 hours to contact us. Once the handling and shipping process has begun, the order can no longer be canceled.
Your satisfaction is our # 1 priority. Therefore, you can request a refund or resend for the requested products if:
We do not issue the refund if:
*You can send the refund requests within 15 days after the expiration of the guaranteed delivery period (45 days). You can do it by sending a message to Contact Us page
If your refund is approved, it will be processed and a credit will be automatically applied to your original credit card or payment method, within 14 days.
If for any reason you want to change your product, maybe for a different size on clothes. First you must contact us and we will guide you through the steps.
Please do not return your purchase unless we authorize you to do so.
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